Join VIP Care &
Save Big All Year

Priority plumbing care on subscription. Skip the unexpected call-out fees, enjoy locked-in member discounts, and gain complete peace of mind for your home or property.

✓ Priority same-day emergency booking
✓ $0 Call-out fees on all covered services
✓ Up to 15% exclusive discounts on all repairs
✓ No lock-in contracts — cancel anytime
JOIN MEMBERSHIP PLAN SAVE 15%
Select plan & enjoy zero call-out fees.
Customer Customer Customer Customer
★★★★★
65+ Happy VIP Members
Licensed & Insured
VBA accredited trades
Priority Arrival
Front of the queue access
Zero Call-Out Fees
Never pay for dispatch
No Lock-In Contracts
Cancel online anytime
CHOOSE YOUR COVERAGE

Transparent Membership Plans

Simple, predictable pricing with zero surprises. Select the plan that matches your property.

Standard

Essential preventative care and maintenance.

$19 / month
Or $199/year — save ~15%
  • 1 comprehensive annual plumbing inspection
  • 1 annual heating / water system check
  • $0 Call-out fees during business hours
  • 10% off all general repairs & parts
  • Standard 48-hour booking arrival window
Join Standard →
MEMBERSHIP PERKS

Stop Paying for Surprises

One predictable subscription covers routine care and protects your wallet from unplanned emergency repair bills.

Priority Booking

Members jump straight to the front of our dispatch queue during peak periods.

Zero Call-Out Fees

Never pay a call-out fee again — every attendance fee is completely waived.

Scheduled Care

Routine maintenance catches minor leaks before they become catastrophic disasters.

Locked-in Discounts

Enjoy guaranteed 10% to 15% discounts on all repair work for the life of your plan.

SIMPLE 4-STEP PROCESS

How Our Membership Works

Getting started takes less than two minutes with immediate active protection.

1
Choose Plan
Select Standard or VIP according to your property.
>
2
Quick Signup
Fill in your contact details with zero lock-in contracts.
>
3
Start Saving
Your $0 callout and repair discounts activate immediately.
>
4
Priority Care
Call our dedicated VIP line whenever you need help.
New Look Plumbing VIP Membership
✓
65+ Active Melbourne VIP Members
MELBOURNE'S PREFERRED MEMBERSHIP

Trusted Protection For Homeowners & Landlords

Plumbing breakdowns don't wait for convenient times. With New Look Plumbing VIP membership, your property is cared for by licensed Melbourne master tradesmen who know your system and are on call when you need them.

✓
Fully licensed & insured trades
✓
Cancel or change plans anytime
✓
Zero hidden maintenance fees
✓
Covers all Melbourne suburbs
Become a Member Today →

Have Questions About Joining VIP? We're Ready 24/7

Speak directly with our Melbourne customer team to discuss plan options for your property.

COMMON QUESTIONS

Membership FAQs

What is the difference between Standard and VIP? +
Standard ($19/mo) gives you 1 annual plumbing check, $0 business-hours callouts, and 10% off repairs. VIP ($39/mo) includes 2 annual plumbing and hot water checks, 24/7 $0 emergency callouts, 15% off all repairs, and guaranteed same-day priority dispatch.
How does the $0 call-out fee work? +
Whenever you need a plumber to attend your property, your dispatch and call-out fee is 100% waived. You only pay for approved repair work, discounted by your member rate.
Can I cancel my membership at any time? +
Yes! Our plans operate on a flexible month-to-month subscription with zero lock-in contracts. You can cancel or pause your membership anytime online or by phone.
Can landlords use this membership for rental properties? +
Absolutely. Many Melbourne landlords and real estate investors hold VIP memberships on their investment properties to ensure prompt tenant emergency repairs without surprise call-out invoices.
Call VIP Support Direct
0412 345 678
Available 24 Hours / 7 Days
Membership Inquiries
admin@newlookplumbing.com.au
Prompt response for accounts
Service Coverage
Melbourne & Victoria
Residential & Commercial Plans
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